Refund policy
Return & Refund Policy
Thank you for shopping at Raw Star.
Thank you for shopping at Raw Star.
Final Sale Items
Please note that all sales are final. We do not accept returns, exchanges, or refunds for any products purchased through our online store, except in the case of a damaged item upon arrival.
Please note that all sales are final. We do not accept returns, exchanges, or refunds for any products purchased through our online store, except in the case of a damaged item upon arrival.
Exceptions
If your item arrived damaged, please contact us within 5 days of receiving your order at rawstarba@gmail.com with your order number and a photo of the item’s condition. We will address this on a case-by-case basis but do not guarantee a refund or exchange.
If your item arrived damaged, please contact us within 5 days of receiving your order at rawstarba@gmail.com with your order number and a photo of the item’s condition. We will address this on a case-by-case basis but do not guarantee a refund or exchange.
Non-Returnable Items
The following items are not eligible for return or refund:
The following items are not eligible for return or refund:
- "Blue Heaven" Hat
- "Blue Heaven" Beanie
Contact Us
If you have any questions about this policy, please contact us at rawstarba@gmail.com.
If you have any questions about this policy, please contact us at rawstarba@gmail.com.